FAQ

A: Our products are sourced from artists and small businesses across India and shipped from our two production centers in India.

A: Yes, we ship globally to Europe, Americas, Asia, Australia, Africa, and the Middle East.

A: We accept major credit cards including Visa, MasterCard, American Express, Discover, PayPal, and others issued in USD currency.

A: Absolutely, our website ensures security for your personal and payment information with a secure server. Look for the lock symbol in your browser window.

A: Yes, we run occasional promotion offers on our collections. Keep checking regularly for the best deals.

A: Many of our products are handmade with care, although we use tools and machinery for assembly and finishing touches.

A: You can easily place an order on our website, via email, or through our social media channels. Registering is simple, or you can check out as a guest.

A: Yes, all our products can be customized to meet your specific preferences.

A: Shipping duration varies based on the delivery address and product type, typically ranging from 3-4 weeks.

A: We specialize in crafting unique, high-quality, luxury products with an emphasis on sustainability, ethical sourcing, and enduring customer partnerships.

A: Yes, we adhere to PCI-DSS standards and use secure payment gateways for processing transactions.

A: Yes, once shipped, you'll receive tracking information to monitor your order's progress.

A: Yes, we provide a warranty against manufacturer defects, covering manufacturing, design, or material flaws.

A: Absolutely, we prioritize eco-friendly practices and use ethically sourced, non-toxic materials in our products.

A: Our return and exchange policy outlines the procedure for returning or exchanging items if you're not satisfied.

A: We utilize various materials including mother of pearl, bone inlay, wood, brass, silver, marble, and gemstones in our creations.

A: Yes, we offer free shipping worldwide to enhance your shopping experience.

Our inlay refers to an ancient decorative technique that involves embedding delicate, hand-carved pieces of bone or mother of pearl into the surface of an object. The result makes for a striking pattern, often floral or geometric, of contrasting colours and materials that add surface splendor to any room.

The unique art of bone inlay comes exclusively from a place in India called Rajasthan. All our products are made of 100% ethically-sourced camel bone, or mother of pearl shells. Each finished piece of furniture is certified by the auditing agency, WCCB (Wildlife Crime Control Bureau).

(Note: No animals are slaughtered for this process. Ethical practices are followed when gathering remains of animals that have died naturally).

You can place an order for an item by purchasing on the Luxury Handicrafts online store or by email: sales@luxuryhandicrafts.com

If you would like to make an order payment by Electronic Funds Transfer (EFT), we can email you an invoice together with our Banking Details. Please send us an email request. sales@luxuryhandicrafts.com